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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisai Brannen

Lisai Brannen

October 22, 2024

5  out of  5
rating by Lisai Brannen
"Thank you Keleigh for making my insurance shopping process so easy!"
We responded:
"Thank you, Lisai! We're thrilled to hear that Keleigh made your insurance shopping experience easy and enjoyable. If you need any further assistance or have questions, don't hesitate to reach out. We are a call, text, or email away and are here to help! – Jonathan"
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Rj Stormz

October 20, 2024

5  out of  5
rating by Rj Stormz
"Honestly this was way more simple than any other auto insurance company and the best services without a doubt!! Thanks again. :>)"
We responded:
"Thanks, RJ, for your killer review! I am glad that we were able to provide you the top-tier service you were looking for, give us a call if you need any further assistance! - Jonathan"
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Rita Shirley

October 19, 2024

5  out of  5
rating by Rita Shirley
"After my insurance premium skyrocketed I did like everyone else does and searched for a better rate. Keleigh has been a huge help. She is professional, patient, and courteous."
We responded:
"Hi Rita! Thank you for your review and lovely feedback! I am pleased to hear that we were able to help you find the right plan for your situation, give us a call if you have any questions! – Jonathan"
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Juan Nieves

October 3, 2024

5  out of  5
rating by Juan Nieves
"I have been in the market for new insurance for sometime since GEICO has raised my rates insanely. I must say after exhausting all options with other insurance company’s, I found State Farm and I must say I am very pleased with the costumer service and rates. Speaking with Joshua acker from State Farm, he is the real deal. He was very polite, informative, and patient with all of my questions and concerns for what I was looking for. Great coverage, great costumer service, and you’re not waiting on the phone forever to speak to someone. It was overall outstanding! If you don’t have State Farm, then I recommend you do so!! 😎"
We responded:
"Thank you, Juan, for sharing your experience! We're so glad Joshua was able to provide excellent service and help you find the right coverage. It's great to hear you're pleased with the rates and customer service. We appreciate your recommendation and are here whenever you need us! – Jonathan"
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Elaine Lisotti

September 16, 2024

5  out of  5
rating by Elaine Lisotti
"Jonathan and Hedit have been patient, understanding, and extremely helpful with all my insurance needs. I hope to be doing business with them for many years to come. Highly recommend!!"
We responded:
"Hi Elaine! We appreciate your glowing feedback! I am happy that you have been so satisfied with our service and cannot wait to continue our agent-customer relationship for many years to come! Thanks for Recommending our Team. - Jonathan"
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David Saul

September 10, 2024

5  out of  5
rating by David Saul
"Josh gave me such professional and thoughtful help when adding renters insurance to my policy. This whole office is the best insurance office I have ever worked with, and I would highly recommend them over anywhere else."
We responded:
"Thank you for your review, David, and your lovely feedback. I am so happy that we were able to give you the help you needed with your renters insurance! Thank you for the recommendation. Please reach out with any questions! - Jonathan"
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Brielle Attanasio

August 29, 2024

5  out of  5
rating by Brielle Attanasio
"Every time I call, I a greeted so welcomingly. I am a young first-time renter, Jonathan and everyone in his office have always helped me, been patient with me, and answered all the questions I have had. They also always help me find new ways to save money for my car insurance! I would recommend Jonathan and his team to anyone looking for State Farm Insurance. Thanks!!!"
We responded:
"Thank you for your sharing your experience Brielle. We appreciate your kind words and recommendation of our team. We strive to make to ensure our customers feel welcomed, are educated, and empowered to make sound financial decisions. I’m thrilled we were able to help you save on your Car Insurance. If you have any questions or if we can assist you in any way, please give our office a call. Thank you! - Jonathan "
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Sparkle Williams

May 16, 2024

5  out of  5
rating by Sparkle Williams
"Excellent experience, fast and patient Jasuha was very detailed and explained everything very well. I desperately needed auto insurance and he found me a better premium with additional coverage. Thank you again Jasuha at State Farm."
We responded:
"Thank you so much for sharing your positive experience with Josuha and State Farm! It’s wonderful to hear that he provided you with the detailed information and excellent service you needed to choose your auto insurance coverage. Josuha will be delighted to know he made such a difference in your experience. If you have any more questions or need further assistance, Josuha and our team are just a call away. Thank you for choosing State Farm! - Jonathan"
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Sumesh Khanal

April 19, 2024

5  out of  5
rating by Sumesh Khanal
"Jonathan is a great agent, excellent communicator and very easy to work with. He helped us get the best rate when we moved to the area and accommodated our needs. Cannot recommend him enough!"
We responded:
"Hi there! Thank you so much for your kind words and for taking the time to leave this review. It was truly a pleasure to help you help you with your insurance plans and make your move to the area a little easier. I'm here whenever you need assistance or have any questions. Your recommendation means the world to me! Thanks again, and welcome to the neighborhood! - Jonathan"
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Stacy Stiles

April 10, 2024

5  out of  5
rating by Stacy Stiles
"Working with Jonathan is a dream! He is accommodating to my special situation, is an excellent communicator and the whole office staff is very kind. They do whatever they can to help. It’s refreshing"
We responded:
"Wow, Stacy! Thank you for such a wonderful review! I'm truly grateful to hear that I've been able to make your experience a positive one. Understanding and accommodating your special situation is something we strive for, and I'm glad we've been able to meet your needs. It's fantastic to know that our efforts in communication and the kindness of our office staff have made a difference. We're here to help in any way we’re able to, and it's refreshing to know our efforts have been appreciated. Thanks for choosing to work with us, and please know we're here for you! - Jonathan"
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Kelly Amber

March 9, 2024

5  out of  5
rating by Kelly Amber
"Thank you for taking the time to help me understand the coverages while shopping for homeowners insurance."
We responded:
"Kelly, it was truly our pleasure to help you navigate through your home insurance options. We take pride in making sure our customers feel informed and confident about their choices. Thank you for letting us know how much you appreciated our assistance. Your support in us means the world! -Jonathan Duncan"
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lance Robinson

January 16, 2024

5  out of  5
rating by lance Robinson
"Jonathan is a great guy what I thought was going to be a quick conversation with no info turned into a 35 minute convo. He educated me about a lot of things dealing with insurance even about refinancing offered me advice I highly recommend him to anybody wanting to learn more or looking for new insurance"
We responded:
"Hi Lance! Thank you so much for the glowing review! I'm happy to hear that our conversation exceeded your expectations, even if it did turn into a longer chat session. It's my goal to provide knowledgeable insights and make insurance topics engaging. If you ever have more questions or just want to chat, I'm here for you! Thanks for recommending me – I truly appreciate it! - Jonathan"
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Samantha Hobson

January 8, 2024

5  out of  5
rating by Samantha Hobson
"The quickest service I've ever experienced. So happy to receive a call today in response to my inquiry. I was growing frustrated but Jonathan saved the day for me. Thank you Jonathan and Edith for your help."
We responded:
"Thank you so much for taking the time to share your experience with us, Samantha! I’m happy to hear that Edith and I provided you with such quick and efficient service and that we were able to ease your frustration. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Here's to smooth and hassle-free experiences with State Farm! - Jonathan"
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Elvi Feliz

January 2, 2024

5  out of  5
rating by Elvi Feliz
"I was assisted by Sinai excellent customer service experience and provided updates immediately with lower rate thanks."
We responded:
"I am thrilled to hear that your experience with is a memorable one, Elvi! Thank you for your kind words. We look forward to protecting you for years to come! -Jonathan"
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Kimberly Ely

December 12, 2023

5  out of  5
rating by Kimberly Ely
"Jonathan and his team are great. We have used State Farm for over 15 years for homeowners insurance, but we recently switched over to Jonathan. What a difference. He is thorough, always gets back to us, answers questions, and is simply a pleasant person to do business with. We are grateful! Totally recommend!"
We responded:
"Kimberly, it’s so great to hear about your positive experience with me and my team! Making the switch to a new agent can be a big decision, and we're delighted that it has proven to be a great one for you. I’m so glad to hear that my dedication to being thorough, responsive, and pleasant has shone through. Thanks a bunch for taking the time to share your feedback and for recommending us! If you ever have more questions or need assistance, you know where to find us. Cheers to 15+ years of excellent service! - Jonathan"
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Langston Sheppard

November 20, 2023

5  out of  5
rating by Langston Sheppard
"Jonathan Duncan consistently demonstrates true care for his community. He's an excellent resource who's always willing to provide high level professional support. His dedication to his craft and the sincerity with which he seeks to serve his costumers is a rarity. You'd be hard pressed to find someone half as skilled."
We responded:
"Wow, thank you so much for the incredibly kind words! I'm genuinely touched by your appreciation. Serving my community is not just a job for me; it's a passion. I believe in providing the highest level of support with sincerity and dedication. Your recognition means the world to me, and I'm here to continue being a resource and offering my best to our fantastic community. If you ever need anything, feel free to reach out—I'm here for you! - Jonathan"
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Theresa Thornton

November 3, 2023

5  out of  5
rating by Theresa Thornton
"Our experience with Jonathan Duncan and his State Farm team has been excellent. They are very easy to work with, extremely professional, and community minded."
We responded:
"Thank you so much for your kind review, Theresa! We truly appreciate your feedback and are thrilled to hear about your positive experience with our team. At State Farm, we take pride in providing excellent service, and it's fantastic to know that our efforts have made a difference for you. We are dedicated to being not just insurance providers, but also active members of the community, and your support motivates us to continue our mission. If you ever need assistance in the future, don't hesitate to reach out. Thanks again for choosing us! – Jonathan"
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Rican K

November 2, 2023

5  out of  5
rating by Rican K
"Matty was Great"
We responded:
"Rican, we're thrilled to hear that Matty made your experience great! Our team strives to provide top-notch service, and it's customers like you who make it all worthwhile. If you ever need anything else or have questions, feel free to reach out. Thanks for choosing State Farm, and we look forward to continuing to serve you in the future! - Jonathan"
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Connie Legg

November 2, 2023

5  out of  5
rating by Connie Legg
"Matthew was pleasant, caring and efficient in regard to my insurance needs. I am so glad to have him on my side."
We responded:
"Thank you so much for your review, Connie! We're delighted to hear that Matthew provided you with a pleasant, caring, and efficient experience. Having him on your side truly makes a difference, and we appreciate your support. If you ever need further assistance or have any questions, don't hesitate to reach out. Here's to smooth sailing with your insurance needs! - Jonathan"
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RICH H

October 25, 2023

5  out of  5
rating by RICH H
"Jonathan was very personable and friendly. I have the same policy I had with Geico, but at a much affordable price, and even had life insurance squeezed in. Thank you!"
We responded:
"Rich, we’re happy to hear that you had such a positive experience with our office and my service! Making the switch to State Farm and finding better prices while also adding life insurance is a winning combo. Thank you for choosing us, and here's to a cost-effective future! - Jonathan"
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Kiana Lindo

October 24, 2023

5  out of  5
rating by Kiana Lindo
"Jonathan and his team are great! Responded to my questions and concerns in a timely manner. They helped me save money and assisted me with my life insurance needs. Would recommend to other."
We responded:
"We're very pleased to hear that you had a great experience with my team! We are committed to providing prompt responses while addressing your life insurance needs, in hopes of savings as well! Thanks for recommending us to others, we sincerely appreciate it! - Jonathan"
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C D

October 24, 2023

1  out of  5
rating by C D
"Monthly bill increases frequently and no one in the office can ever give a direct explanation why or takes days to get a response. Communication is not the best and answers never seem accurate"
We responded:
"I'm very sorry to hear about your experience with monthly increases and communication challenges. At State Farm, we strive for clarity and efficiency, so it is disheartening to hear about your experience. Please give us a call at (610) 482-4017 to discuss this further. Thank you. - Jonathan"
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Jhan Gomez

October 13, 2023

5  out of  5
rating by Jhan Gomez
"Edith was amazing and very helpful 🩶"
We responded:
"I’m so glad to hear that Edith provided you with amazing assistance! At State Farm, our team members take pride in going above and beyond to help you with all your insurance needs. Edith and the rest of the team are here to make sure you have a smooth journey with us! - Jonathan"
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Daryl A

October 1, 2023

5  out of  5
rating by Daryl A
"Doing due diligence for insurance renewal as a result of receiving notice of significant increases in home and auto premiums. Connected with Edith from J Duncan State Farm Insurance. Phenomenal experience. Kind, responsive, knowledgeable. She worked with me to get the policies I needed with premiums that fit our budget. Give her a call. Thank you Edith!"
We responded:
"Daryl, we couldn't be happier to hear about your fantastic experience with Edith from our team! Edith truly goes above and beyond to make sure her customers get the plans they need without making their wallets lighter. It's reassuring to know that she was able to assist you in managing those pesky increases. It's clear that Edith's dedication to her customers shines through in her work. Don't hesitate to reach out to her or the team whenever you need assistance; we’re all here to help! Thank you for taking the time to share your positive experience! - Jonathan"
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Nassirou Oumarou

September 25, 2023

5  out of  5
rating by Nassirou Oumarou
"Great customer service. Very helpful"
We responded:
"Thank you very much for the fantastic review! We're so glad that you had a great experience with our team and found our customer service to be top-notch. At our State Farm office, we're here to lend a helping hand, so if you ever need assistance in the future, don't hesitate to reach out. - Jonathan"