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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Han

November 26, 2025

5  out of  5
rating by John Han
"Edith was very helpful and courteous. I highly recommend it."
We responded:
"Thank you for recognizing our helpful and courteous service John. We appreciate it and appreciate your 5 Star Google review. Please contact us if we can assist you with anything. - Jonathan from State Farm"
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Shelley James

November 19, 2025

5  out of  5
rating by Shelley James
"I am very impressed with this agency. Hedit is wonderful to work with. She's prompt, detailed, and explained everything. Best rates I could find after Progressive went up $1500. I would recommend using this agency."
We responded:
"Thank you for your recommendation and 5 Star Google Review Shelley. Our team is totally committed to being available for our customers. I'm also glad you were able to receive the savings you were looking for. Thank you! - Jonathan from State Farm "
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Kathy Nguyen

November 17, 2025

5  out of  5
rating by Kathy Nguyen
"I have asking for my auto insurance is very affordable and quickly setup for my account"
We responded:
"Kathy thank you for allowing us to help you with your insurance needs. If you need anything, please reach out to us. We are happy to assist you. Thank you! -Jonathan from State Farm. "
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Shannon Dill

November 12, 2025

5  out of  5
rating by Shannon Dill
"great customer service very nice and helpful word recommend without doubt"
We responded:
"Thank you for your recommendation, Shannon. We are glad to be helpful for you. If there is anything else we can assist with please give us a call, send a text, or email. - Thank you! Jonathan from State Farm "
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Betty Herrarte

October 24, 2025

5  out of  5
rating by Betty Herrarte
"Hoy abrí una póliza de seguro de casa y la agente Edith fue una gran ayuda. Lo amable y atenta q fue con migo. Muchas gracias Edith por tu ayuda y un excelente trabajo"
We responded:
"Thank you for your 5 Star Google Review Betty. We look forward to helping you with your insurance needs. - Jonathan from State Farm"
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Jacquelyn Delibertis

September 18, 2025

5  out of  5
rating by Jacquelyn Delibertis
"Thank you, Jonathan and Joshua, for your assistance! You are both very knowledgeable and helpful! You made the transition seamless!!!"
We responded:
"Welcome to our State Farm Family Jacquelyn. Thank you for the 5 Star Google Review. I am so happy your transition was seamless. If we can do anything for you, please reach our team. – Jonathan from State Farm"
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Chad Berkes

September 18, 2025

5  out of  5
rating by Chad Berkes
"Highly recommend this agency. From the moment I inquired about switching insurance companies, they were extremely thorough, friendly and most importantly, gave amazing rates. Joshua made the process very easy. At first I only asked about car insurance and than he worked up homeowners and also RV insurance. This agency is the reason why I made the decision to switch Insurance companies"
We responded:
"Thank you for sharing your experience working with Joshua. We strive to make sure our customers have a wonderful experience working with our team. Your recommendation is very much appreciated and lets us know we provided a top tier experience for you. We look forward to continuing to helping you and your family protect what matters most with the same level of service. Welcome to our State Farm Family and is anything we can do for you, please give our office a call. Thank you! – Jonathan from State Farm "
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vicky Claussen

September 15, 2025

5  out of  5
rating by vicky Claussen
"Today I got my new homeowners and car insurance with State Farm the name of the agent is Heit (Edith) very Profesional and she speaks Spanish very professional and help you with or your questions"
We responded:
"Welcome to our State Farm Family Vicky. Thank you for wonderful review. We are a bilingual team that speaks English and Spainsh and I am glad that Edith assisted you in a professional manner. If you have any questions or if we can assist you with anything, please give our office a call. – Jonathan from State Farm "
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Kate R

September 13, 2025

5  out of  5
rating by Kate R
"Jonathan was detailed in his explanation of different life insurance policies for myself and my son. Very grateful for the amount of time he put in to break things down for me. He was fair, pleasant, and reassuring. If you are looking for an agent for any type of insurance, look no further!"
We responded:
"Kate, it was a pleasure helping you create Life Insurance plans for your family. I look forward to helping you protect what matters most! Thank you, for your recommendation and 5 Star Google review. – Jonathan from State Farm "
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Jasmin Matos

September 9, 2025

5  out of  5
rating by Jasmin Matos
"Recently, Hedit was able to help me through my claim. She was able to explain my coverages to me and how they are protecting me in this scenario. I recommend her to all my friends and family!"
We responded:
"Jasmin, I am glad Hedit was able to assist you with understanding your coverages and opening your claim. Thank you for your recommendation and for sharing your experience working with our team and for the 5 Star Google Review. - Jonathan from State Farm"
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Tausha Martin

September 5, 2025

5  out of  5
rating by Tausha Martin
"The agent that helped me was very informative and helped save me almost $1000 a year. He made sure I understood every aspect and it was a very pleasant experience. State Farm is the way to go for insurance."
We responded:
"Thank you for sharing your experience working with our office Tausha. Making sure you understand your options and select coverages that are suitable for you is our top priority and I am glad we were able to do that for you with a significant savings. Welcome to the State Farm Family. - Jonathan from State Farm"
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Angel Matos

August 30, 2025

5  out of  5
rating by Angel Matos
"Great customer service & very helpful! Edith was very kind and sweet & catered to my needs and helped me get the best policy without pressuring me to sign anything I don’t need."
We responded:
"Thank you for your review, Angel and sharing your experience working with Edith. Welcome to the State Farm Family. - Jonathan from State Farm "
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Anahi Nunez

August 28, 2025

5  out of  5
rating by Anahi Nunez
"Hedit (Edith) and the team at the Jonathan Duncan State Farm Agency have been great.  I highly recommend them. They are so committed to helping our Phoenixville community it’s a pleasure working with them.  From supporting the local non profit organizations to making sure everyone understands their coverage its great working with them. Thank you all!"
We responded:
"Thank you for your review and recommendation Anahi. Our team really loves being a part of the Phoenixville Community and strives to be Good Neighbors. We are committed to providing support to educating our customers so they make the appropriate coverage selections. -Jonathan from State Farm "
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Stephanie Jomisko

August 19, 2025

5  out of  5
rating by Stephanie Jomisko
"Jonathan and his team were terrific to work with! Super responsive, knowledgeable, customer service oriented and just plain good people. Jonathan helped me and my fiancé with car insurance, rental insurance, and even supplemental insurance on a trailer we use for our business. As happens, life got busy, and Josh on Jonathan’s team, called me proactively to help cancel my current car insurance as we switched over to State Farm. In this time of everything “must be done online”, Jonathan and his team reminded us of why it’s so important to have a team of real people to help you. Not only was the experience of working with them amazing, they saved us a lot of money while giving us better coverage. Highly, highly recommend!!"
We responded:
"Thank you for your wonderful 5 Star Review and Recommendation Stephanie. I appreciate it. We recognize that flexibility, accessibility, and having that personal touch is meaningful and are committed to making sure our customers coverage needs are met. Welcome again to our State Farm Family."
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Alexis Son

July 31, 2025

5  out of  5
rating by Alexis Son
"Jonathan made the claims processes very simple for me. He helped me understand my coverages, set up a repair appointment, and prepared me for next steps."
We responded:
"Thank you, Alexis, for sharing your experience working with me. Helping our customers select the right plan so they are protected and supporting them through difficult times is why we are here. Your 5 Star Google review is appreciated. Thank you! Jonathan from State Farm"
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Wayne Collins

July 29, 2025

5  out of  5
rating by Wayne Collins
"Speaking to Jonathan helped me understand the importance of my liability coverage and it being set up the correct way to protect my family and business. I highly recommend speaking with him to understand all of your options."
We responded:
"Thank you for your recommendation, Wayne! Your 5 Star Google is appreciated. Helping our customers understand coverages and having the right protection in place is our goal. "
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Jim Haberthur

July 23, 2025

5  out of  5
rating by Jim Haberthur
"I worked with Edith, from the Jonathan Duncan Agency and she was a pleasure to work with. She helped me and my wife lock-in a very good rate for home and auto. Highly recommend - 5 stars!"
We responded:
"Thank you for your 5 Star review Jim and your recommendation of our agency. We are pleased to help you protect your Home and Automobiles. - Jonathan from State Farm"
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Tom Alexander

June 14, 2025

5  out of  5
rating by Tom Alexander
"Been looking for lower car ins. Wow so glad I found them. Customer service,Edith, Karen, Josh, and Jonathan for having a GREAT STAFF . KINDNESS GOES A LONG WAY THESE DAYS .... NEED INS CALL THEM STATE FARM . YOU WON'T BE DISAPPOINTED. ALSO LOWER PRICE . THANK YOU MY NEW NEIGHBORS"
We responded:
"We’re honored by your positive feedback Tom! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Jonathan from State Farm"
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Katey Quave

May 30, 2025

5  out of  5
rating by Katey Quave
"Everyone is so patient, friendly, and helpful! Karen Dreier is so knowledgeable and was able to get me the best price for my car insurance needs."
We responded:
"We’re thankful for your feedback and 5 Star Google Review Katey! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Jonathan"
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Donavan Smith

May 22, 2025

5  out of  5
rating by Donavan Smith
"I want to give a big thank you to Karen at State Farm. She was incredibly helpful in adjusting my payment due date and making the whole process smooth and stress-free. She was professional, patient, and took the time to make sure everything worked for my schedule. I really appreciate her great customer service ."
We responded:
"Thank you, Donavan for your 5-star google review! My State Farm team and I are happy we are able to make things convenient for you. I appreciate you recognizing our commitments of Professionalism and making things smooth for our customers. We are happy to be your good neighbor!"
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James McAnany

May 16, 2025

5  out of  5
rating by James McAnany
"Had a very good and easy time getting insurance for my car and property. They were friendly and kept in touch with me"
We responded:
"Thank you, James, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Palen Andreozzi

April 17, 2025

5  out of  5
rating by Palen Andreozzi
"Jonathan and Hedit are an amazing team. they’re always incredibly responsive and helpful. we’re first time homebuyers so we naturally had a million questions. great experience and looking forward to remaining in the state farm family."
We responded:
"Palen, Thank You for your 5-star google review! We appreciate you recognizing our teams' efforts to ensure you and your family are properly protected. There are numerous moving parts when purchasing a home, and we look to make the insurance decision seamless. Thank you again for continuing to work with us and for being the best part of our State Farm Family. Your Good Neighbor – Jonathan from State Farm"
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Anarchyfan

April 15, 2025

5  out of  5
rating by Anarchyfan
"Joshua did an exemplary job getting me an affordable auto quote. I saved roughly $300 by talking it through with him and I am grateful that he was able to work with me! Thanks!"
We responded:
"Thank you for the 5 Star Google review. I am glad Joshua was able to meet your needs including a significant savings. Thank you and please reach out to our team if there is anything we can do for you. – Jonathan from State Farm"
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yolanda heggins

April 11, 2025

5  out of  5
rating by yolanda heggins
"State Farm and Jonathan’s office have handle my husband and I insurance needs for years. Very efficient and professional. I hear a lot of horrible stories from other people with there insurance companies. I am beyond satisfied with who we have. And we will not be changing. If you are on the fence about your insurance company. Pick someone who will be there and treat you like family, please call Jonathan’s office at State Farm. You will not be disappointed."
We responded:
"Thank you for sharing your experience with us Yolanda and your 5 star google review. We love having you as a part of our State Farm Family. You have many options but we are thankful to work with you to satisfy your insurance needs and make sure you are protected. "
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Yumi

April 9, 2025

5  out of  5
rating by Yumi
"Edith was great she took the time to explain everything for me about myauto and home insurance would recommend her to all my friends Thank You"
We responded:
"Thank you for your 5 star google review and recommendation Yumi. I really appreciate you sharing your experience working with Edith at our State Farm office! We’re thrilled to know you had a positive experience setting up your Auto Insurance and Homeowners Insurance; your satisfaction is our top priority! We look forward to continuing to support all your insurance needs. - Jonathan from State Farm."