State Farm® Insurance Agent Jonathan Duncan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hardik Patel
March 26, 2025
5
out of
5
rating by Hardik Patel
"I worked with Josh and Hedit from Jonathan’s team and they were super helpful and thorough in providing us with the information as well as insurance. The whole process was seamless, and they are very polite and patient with all the questions. I would recommend them in a heartbeat. Thank you for great work to the team!"
We responded:
"Hardik, Thank You for sharing your experience with our team! I am delighted that Josh and Hedit were helpful and informative. We strive to make the process seamless and educate our customers. Your recommendation is greatly appreciated. Thank you! - Jonathan from State Farm "
Christina Printz
March 25, 2025
5
out of
5
rating by Christina Printz
"Edith was awesome to work with and was able to get me a great price on car insurance. I was with my last insurance company for 17 years so I was a little nervous to make the switch. Edith made the transition comfortable and went above and beyond to help me understand the process. She is incredibly knowledgeable, professional and was very quick to respond to all of my questions. It was a pleasure working with her."
We responded:
"Christina, Thank You for your fabulous review working with Edith. Moving from a long-term relationship to trust us with your Auto Insurance needs means a lot to me and my team. We look forward to helping you protect what's important. Keeping you comfortable, informed, and educated to make the best decisions is our goal. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Jonathan from State Farm"
John W. Hopwood Sr
March 21, 2025
5
out of
5
rating by John W. Hopwood Sr
"When he first called i was ready to just hang up but now I'm glad I didn't. I ended up getting car insurance through state farm and saved $60.00 a month."
We responded:
"Thank you for giving us an opportunity to earn your business and trust John. Your 5 Star google review is greatly appreciated. - Jonathan "
Nathan Reddy
March 20, 2025
5
out of
5
rating by Nathan Reddy
"Josh provided the quotes, he worked with me to review and adjust the quotes as per my requirements. Got a better deal for my home and auto, thanks"
We responded:
"Thank you for the 5 Star Google review Nathan. My team and I look forward to working with you for your Home and Auto Insurance needs. I appreciate you taking the time to review what was important with Josh and sharing your experience with him. Thank you! - Jonathan"
Mary Jane Harms
March 12, 2025
5
out of
5
rating by Mary Jane Harms
"Great service!"
We responded:
"Mary Jane, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and look forward to providing you great service along the way. Please reach out if there is anything we can do for you."
Vera Krymskaya
March 10, 2025
5
out of
5
rating by Vera Krymskaya
"I had wonderful experience with Edis. She was very helpful, professional, courteous, And personable. She addressed all my needs and provided quote for my car and home insurance. I’m glad to be a New customer at State Farm."
We responded:
"Welcome to the State Farm Vera and Thank you for your 5-star review! We are very appreciative of you sharing your experience working with Edith. We look forward to helping you protect what matters most. "
Jonathan Salvatierra
March 2, 2025
5
out of
5
rating by Jonathan Salvatierra
"Estoy muy satisfecho y feliz con la compañía de seguro de state farm y con mi agente Jonathan Duncan y con hedit cruz soy unas excelentes personas tienen paciencia para atenderte y mucha amabilidad y son muy profesionales de verdad yo los recomiendo tengo muchos autos con ellos y todo me funciona bien con el seguro y los recomiendo para todos especialmente a los latinos todo el grupo es muy profesional"
We responded:
"Thank you for sharing your satisfaction and recommendation Jonathan! Your 5-star review means a lot to our team, and we are happy to serve you and the Latino Community!"
Cristal Ortega
February 28, 2025
5
out of
5
rating by Cristal Ortega
"The sales team was extremely helpful, and it made my experience so much better. Hedith made this process so much easier than what I expected. I appreciate her patience and time."
We responded:
"Thank you for your 5-star review Cristal! My State Farm team and I are happy to be your good neighbor! "
Alec Bottari
February 21, 2025
5
out of
5
rating by Alec Bottari
"I recently signed up for homeowners and auto insurance, and the experience was excellent from start to finish. As a first-time homeowner, I had a lot of questions but their agent Josh made the entire process easy, accessible, and informative. He took the time to explain my options clearly, ensuring I understood everything. His professionalism and friendly approach gave me confidence in my choices. Highly recommend this office to anyone in the Phoenixville area looking for an easy and reliable insurance experience. Be sure to ask for Josh!"
We responded:
"Thank you, Alec, for reviewing your experience working with Josh. We appreciate your recommendation and review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
Andrew Giag
February 19, 2025
5
out of
5
rating by Andrew Giag
"John has a great team. Josh guided me through the process, quoted a few different scenarios, and explained each level of coverage."
We responded:
"Hi Andrew. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Steve Novotny
February 4, 2025
5
out of
5
rating by Steve Novotny
"Hedit was incredibly helpful and gave me all the time I needed to understand all the available coverages. She was able to answer all my questions and was patient when I had her price out different scenarios. Hedit not only understands the insurance business but is also very personable which made this process much easier than expected. My premiums with State Farm are considerably cheaper than what I had previously - thank you to Hedit and Jonathan!"
We responded:
"Thank you, Steve. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Devin Haney
February 3, 2025
5
out of
5
rating by Devin Haney
"Jonathan and his team do more than exceptional work for me and my mutual clients. I work as a mortgage broker, and we share a client where I needed to increase her HOI dwelling to match the refinanced loan amount. Jonathan and Josh, unexpectedly, yet urgently, took multiple calls from me and my team and rushed to get the updated declaration page. Many thanks!"
We responded:
"Thank you, Devin, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; Customer satisfaction and meeting their needs is our top priority!"
Monica Firely
December 4, 2024
5
out of
5
rating by Monica Firely
"Hedit could not have been a better Representative for this excellent State Farm office. Her responsiveness, knowledge of her policies and terms, competence, efficiency, and (best of all to me) genuine kindness and helpfulness were exceptional! And greatly appreciated at a time when I was truly under stress and confused by other agencies' impossibly complicated terms. Many thanks to Hedit and her employer."
We responded:
"Thank you, Monica, for your review and feedback! We appreciate the kind words you had to say, and I am glad that Hedit was able to give you such amazing service and assistance with your insurance needs. Give us a call should you come across any further questions or concerns! – Jonathan"
wendell carter
November 27, 2024
5
out of
5
rating by wendell carter
"Jonathan was able to help me understand the coverages and endorsements on my homeowners policy in Delaware to make sure my family is properly protected. I highly recommend reviewing your auto, homeowners, and life insurance coverages with his agency."
We responded:
"Thank you for the great feedback, Wendell! I’m so glad I could help you better understand your homeowners policy and ensure your family is properly protected. I truly appreciate your recommendation, and I’m always here to assist with your auto, homeowners, and life insurance needs. Don't hesitate to reach out if you have any other questions! – Jonathan"
Aaron Diamond
November 23, 2024
5
out of
5
rating by Aaron Diamond
"Jonathan Duncan provided exceptional service and support as my fiancé and I set up our insurance policies. He guided us through the process of opening a home insurance policy and two car insurance policies with ease, ensuring we understood our coverage every step of the way. Jonathan’s professionalism and genuine care for his clients are evident in his work. We feel confident and secure with State Farm coverage, thanks to his expertise and dedication. If you’re looking for an insurance agent who goes above and beyond, Jonathan Duncan is the one to call!"
We responded:
"Thank you so much, Aaron, for your thoughtful and kind words! It was a pleasure helping you and your fiancé set up your insurance policies and ensuring you felt confident about your coverage. I’m thrilled to hear that you had such a positive experience. If you ever have questions or need assistance in the future, don’t hesitate to reach out—I’m always here to help. Wishing you both all the best! – Jonathan"
Lisai Brannen
October 22, 2024
5
out of
5
rating by Lisai Brannen
"Thank you Keleigh for making my insurance shopping process so easy!"
We responded:
"Thank you, Lisai! We're thrilled to hear that Keleigh made your insurance shopping experience easy and enjoyable. If you need any further assistance or have questions, don't hesitate to reach out. We are a call, text, or email away and are here to help! – Jonathan"
Rj Stormz
October 20, 2024
5
out of
5
rating by Rj Stormz
"Honestly this was way more simple than any other auto insurance company and the best services without a doubt!! Thanks again. :>)"
We responded:
"Thanks, RJ, for your killer review! I am glad that we were able to provide you the top-tier service you were looking for, give us a call if you need any further assistance! - Jonathan"
Rita Shirley
October 19, 2024
5
out of
5
rating by Rita Shirley
"After my insurance premium skyrocketed I did like everyone else does and searched for a better rate. Keleigh has been a huge help. She is professional, patient, and courteous."
We responded:
"Hi Rita! Thank you for your review and lovely feedback! I am pleased to hear that we were able to help you find the right plan for your situation, give us a call if you have any questions! – Jonathan"
Juan Nieves
October 3, 2024
5
out of
5
rating by Juan Nieves
"I have been in the market for new insurance for sometime since GEICO has raised my rates insanely. I must say after exhausting all options with other insurance company’s, I found State Farm and I must say I am very pleased with the costumer service and rates. Speaking with Joshua acker from State Farm, he is the real deal. He was very polite, informative, and patient with all of my questions and concerns for what I was looking for. Great coverage, great costumer service, and you’re not waiting on the phone forever to speak to someone. It was overall outstanding! If you don’t have State Farm, then I recommend you do so!! 😎"
We responded:
"Thank you, Juan, for sharing your experience! We're so glad Joshua was able to provide excellent service and help you find the right coverage. It's great to hear you're pleased with the rates and customer service. We appreciate your recommendation and are here whenever you need us! – Jonathan"
Elaine Lisotti
September 16, 2024
5
out of
5
rating by Elaine Lisotti
"Jonathan and Hedit have been patient, understanding, and extremely helpful with all my insurance needs. I hope to be doing business with them for many years to come. Highly recommend!!"
We responded:
"Hi Elaine! We appreciate your glowing feedback! I am happy that you have been so satisfied with our service and cannot wait to continue our agent-customer relationship for many years to come! Thanks for Recommending our Team. - Jonathan"
David Saul
September 10, 2024
5
out of
5
rating by David Saul
"Josh gave me such professional and thoughtful help when adding renters insurance to my policy. This whole office is the best insurance office I have ever worked with, and I would highly recommend them over anywhere else."
We responded:
"Thank you for your review, David, and your lovely feedback. I am so happy that we were able to give you the help you needed with your renters insurance! Thank you for the recommendation. Please reach out with any questions! - Jonathan"
Brielle Attanasio
August 29, 2024
5
out of
5
rating by Brielle Attanasio
"Every time I call, I a greeted so welcomingly. I am a young first-time renter, Jonathan and everyone in his office have always helped me, been patient with me, and answered all the questions I have had. They also always help me find new ways to save money for my car insurance! I would recommend Jonathan and his team to anyone looking for State Farm Insurance. Thanks!!!"
We responded:
"Thank you for your sharing your experience Brielle. We appreciate your kind words and recommendation of our team. We strive to make to ensure our customers feel welcomed, are educated, and empowered to make sound financial decisions. I’m thrilled we were able to help you save on your Car Insurance. If you have any questions or if we can assist you in any way, please give our office a call. Thank you! - Jonathan "
Sparkle Williams
May 16, 2024
5
out of
5
rating by Sparkle Williams
"Excellent experience, fast and patient Jasuha was very detailed and explained everything very well. I desperately needed auto insurance and he found me a better premium with additional coverage. Thank you again Jasuha at State Farm."
We responded:
"Thank you so much for sharing your positive experience with Josuha and State Farm! It’s wonderful to hear that he provided you with the detailed information and excellent service you needed to choose your auto insurance coverage. Josuha will be delighted to know he made such a difference in your experience. If you have any more questions or need further assistance, Josuha and our team are just a call away. Thank you for choosing State Farm! - Jonathan"
Sumesh Khanal
April 19, 2024
5
out of
5
rating by Sumesh Khanal
"Jonathan is a great agent, excellent communicator and very easy to work with. He helped us get the best rate when we moved to the area and accommodated our needs. Cannot recommend him enough!"
We responded:
"Hi there! Thank you so much for your kind words and for taking the time to leave this review. It was truly a pleasure to help you help you with your insurance plans and make your move to the area a little easier. I'm here whenever you need assistance or have any questions. Your recommendation means the world to me! Thanks again, and welcome to the neighborhood! - Jonathan"
Stacy Stiles
April 10, 2024
5
out of
5
rating by Stacy Stiles
"Working with Jonathan is a dream! He is accommodating to my special situation, is an excellent communicator and the whole office staff is very kind. They do whatever they can to help. It’s refreshing"
We responded:
"Wow, Stacy! Thank you for such a wonderful review! I'm truly grateful to hear that I've been able to make your experience a positive one. Understanding and accommodating your special situation is something we strive for, and I'm glad we've been able to meet your needs. It's fantastic to know that our efforts in communication and the kindness of our office staff have made a difference. We're here to help in any way we’re able to, and it's refreshing to know our efforts have been appreciated. Thanks for choosing to work with us, and please know we're here for you! - Jonathan"